Legal — Jetaz Platform

Jetaz Terms and Conditions

These terms govern your use of the jetaz platform. Please read them carefully before registering or placing any bets. By creating an account on jetaz, you agree to everything set out below.

Last updated: 1 January 2025

What You Need to Know First

Before you read the full terms, here are the six most important points every jetaz player should understand.

You Must Be 18 or Older

Jetaz is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. Age verification may be requested at any time.

One Account Per Person

Each player is allowed one jetaz account. Duplicate accounts will be closed and any balances may be forfeited. Use your real name and accurate personal details when registering.

Bonus Terms Apply

All jetaz bonuses come with wagering requirements. Read the specific terms for each promotion before claiming. Bonuses cannot be withdrawn until the wagering requirement is met.

Keep Your Account Secure

You are responsible for keeping your jetaz login credentials private. Do not share your password with anyone. Jetaz will never ask for your password via chat or email.

Withdrawals to Verified Methods

Withdrawals on jetaz are processed to the same payment method used for your deposit. Identity verification may be required before your first withdrawal is approved.

Responsible Gaming Tools

Jetaz provides deposit limits, session limits, and self-exclusion options. These tools are available in your account settings and can be activated at any time without restriction.

01

Acceptance of Terms

By accessing jetaz.net, creating an account, making a deposit, or placing any bet or wager on the jetaz platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and jetaz.

If you do not agree with any part of these terms, you must not use the jetaz platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

Important: These terms apply to all jetaz services including the website at jetaz.net, the jetaz mobile app, and any other platform operated under the jetaz brand.

02

Eligibility

To register and use the jetaz platform, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or close family member of a jetaz employee.
  • You must not have been previously excluded or banned from the jetaz platform.
  • You must be acting on your own behalf and not as an agent for any third party.

Jetaz reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until the matter is resolved.

03

Account Registration

Each person may hold only one jetaz account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Jetaz uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed.

When registering, you must provide accurate and complete information including your full legal name, date of birth, and a valid contact method. You are responsible for keeping this information up to date. Providing false information during registration is grounds for immediate account closure.

You are responsible for maintaining the confidentiality of your jetaz username and password. Any activity that occurs under your account is your responsibility. If you suspect unauthorised access to your account, contact the jetaz support team immediately at [email protected].

Note: Jetaz will never ask for your password via live chat, email, or any other communication channel. Do not share your login credentials with anyone.

04

Deposits and Payments

Jetaz accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200. All deposits must be made from a payment method that belongs to you — jetaz does not accept deposits from third-party accounts.

Deposits are credited to your jetaz wallet as soon as the transaction is confirmed by the payment provider. In most cases this happens within a few minutes. If a deposit does not appear in your account within 30 minutes, contact the support team with your transaction reference number.

  • Minimum deposit: ৳200
  • Accepted methods: bKash, Nagad, Rocket, bank transfer
  • All deposits must be from accounts registered in your own name
  • Jetaz does not charge a fee for deposits, though your payment provider may apply their own charges

Jetaz reserves the right to request documentation confirming the source of funds for any deposit. This is a standard anti-money laundering requirement and is not a reflection on any individual player.

05

Withdrawals

Withdrawals on jetaz are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳500. Jetaz processes withdrawal requests 24 hours a day, 7 days a week, and most withdrawals to bKash and Nagad are completed within 15 minutes of approval.

Before your first withdrawal is processed, jetaz may require you to complete identity verification. This typically involves submitting a copy of a government-issued ID and a selfie. This is a one-time process and is required to protect your account and comply with anti-money laundering regulations.

  • Minimum withdrawal: ৳500
  • Withdrawals processed to the same method as your deposit
  • Average processing time: 15 minutes for bKash and Nagad
  • Identity verification required before first withdrawal
  • Jetaz does not charge withdrawal fees, though your payment provider may apply charges

Please note: Withdrawals will not be processed if your account has an active bonus with an incomplete wagering requirement. Complete the wagering requirement first, then submit your withdrawal request.

06

Bonuses and Promotions

Jetaz offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. By claiming any bonus on jetaz, you agree to the terms of that specific promotion in addition to these general terms.

The following general rules apply to all jetaz bonuses unless the specific promotion states otherwise:

  • Bonuses are credited to your jetaz bonus wallet and must meet the stated wagering requirement before they can be withdrawn.
  • Wagering requirements must be completed within the time limit specified for each bonus. Expired bonuses are forfeited.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and sports bets may contribute less. Check the specific bonus terms for details.
  • Jetaz reserves the right to withdraw any bonus that was claimed in error or as a result of a technical fault.
  • Bonuses cannot be transferred between accounts or exchanged for cash before the wagering requirement is met.
  • Only one welcome bonus may be claimed per player, per household, and per device.

Jetaz monitors bonus usage and reserves the right to void bonuses and associated winnings if there is evidence of bonus abuse, including but not limited to low-risk betting strategies designed to clear wagering requirements without genuine gameplay risk.

07

Game Rules and Fairness

All games available on the jetaz platform use certified random number generators (RNG) to determine outcomes. The RNG systems used by jetaz game providers are independently tested and certified to ensure that results are genuinely random and cannot be predicted or manipulated.

Return to Player (RTP) percentages are published for all games in the jetaz library. These figures represent the theoretical long-term return and are not a guarantee of individual session results. All gaming outcomes on jetaz are final once confirmed by the system.

In the event of a technical fault during a game — such as a disconnection or a system error — jetaz will attempt to restore the game to its last confirmed state. If this is not possible, the stake for the affected round will be returned to your jetaz wallet. Jetaz is not liable for losses caused by internet connectivity issues on the player's side.

Dispute resolution: If you believe a game result was incorrect, contact the jetaz support team within 72 hours of the disputed round. Provide the game name, date, time, and round ID where possible. Jetaz will investigate and respond within 5 business days.

08

Prohibited Conduct

The following activities are strictly prohibited on the jetaz platform. Engaging in any of these behaviours will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Using automated software, bots, or scripts to interact with the jetaz platform in any way.
  • Attempting to exploit software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation will be voided.
  • Colluding with other players to gain an unfair advantage in any game.
  • Using the jetaz platform to launder money or process funds obtained through illegal activity.
  • Creating multiple accounts to claim bonuses more than once.
  • Providing false identity information or impersonating another person.
  • Attempting to access another player's account without authorisation.
  • Engaging in any form of fraud, including chargeback fraud on deposits.

Jetaz employs fraud detection systems that monitor all accounts and transactions. If suspicious activity is detected, the affected account will be suspended pending investigation. Jetaz cooperates fully with law enforcement agencies in cases involving financial crime.

09

Account Suspension and Closure

Jetaz reserves the right to suspend or close any account at any time, with or without prior notice, if there is reason to believe that the account holder has violated these terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

If your jetaz account is closed due to a breach of these terms, any bonus balances will be forfeited. Real-money balances may be withheld pending investigation and will be returned if no wrongdoing is confirmed.

You may close your jetaz account at any time by contacting the support team at [email protected]. If you are closing your account for responsible gaming reasons, please inform the support team so that appropriate self-exclusion measures can be applied.

10

Responsible Gaming

Jetaz is committed to providing a safe gaming environment. The platform offers a range of responsible gaming tools that are available to all players at no cost and without restriction:

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Session limits: Set a maximum duration for each gaming session.
  • Loss limits: Cap the amount you can lose within a defined period.
  • Reality checks: Receive periodic reminders of how long you have been playing.
  • Self-exclusion: Temporarily or permanently exclude yourself from the jetaz platform.

If you feel that your gambling is becoming a problem, please use the self-exclusion tool in your account settings or contact the jetaz support team directly. You can also find further information on the jetaz Responsible Gaming page.

Jetaz does not extend credit to players and does not encourage players to chase losses. If you need support, please reach out — the jetaz support team is trained to assist players who may be experiencing difficulties with their gaming behaviour.

11

Privacy and Data

Jetaz collects and processes personal data in accordance with its Privacy Policy, which is available at jetaz.net/privacy-policy. By registering on jetaz, you consent to the collection and use of your personal data as described in that policy.

Jetaz uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. Jetaz does not sell your personal data to third parties.

All data transmitted between your device and the jetaz platform is encrypted using SSL technology. Jetaz stores personal data on secure servers and applies access controls to limit who within the organisation can view your information.

12

Limitation of Liability

Jetaz provides the platform on an "as is" basis. While the team works hard to maintain uptime and reliability, jetaz does not guarantee that the platform will be available at all times or free from errors.

To the maximum extent permitted by applicable law, jetaz is not liable for:

  • Any loss of funds resulting from a player's own error, including incorrect bet placement or accidental deposits.
  • Losses caused by internet connectivity issues, device failures, or third-party service outages.
  • Indirect, consequential, or incidental losses of any kind arising from use of the jetaz platform.
  • Any delay in processing withdrawals caused by third-party payment providers.

Nothing in these terms limits jetaz's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13

Changes to These Terms

Jetaz may update these Terms and Conditions from time to time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, jetaz will notify registered players via email or an in-platform notification.

Your continued use of the jetaz platform after any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact the support team to close your account.

14

Contact Us

If you have any questions about these Terms and Conditions, or if you need help with your jetaz account, the support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available inside the jetaz platform at all times
  • Response time: Most queries resolved within 2 hours

For responsible gaming support, visit the Responsible Gaming page. For answers to common questions, visit the FAQ page.

Ready to Play on Jetaz?

Create Your Free Jetaz Account

Now that you know the rules, you're ready to get started. Register your free jetaz account in under two minutes, deposit from ৳200 via bKash or Nagad, and start playing cricket betting, slots, fishing games, bingo, and more.